Legal
Refund Policy
Last updated: August 2026
Placeholder policy — adjust the windows and percentages to match what you actually want to offer before going live.
| Cancellation window | Refund |
|---|---|
| More than 72 hours before the trip | Full refund |
| 24–72 hours before the trip | 50% refund |
| Less than 24 hours before the trip | No refund |
| No-show on the day | No refund |
To cancel or request a refund, email info@redseaoffers.com with your booking reference. Approved refunds are returned to the original payment method used, typically within 5–10 business days.
If we cancel or reschedule a trip due to weather, safety, or insufficient numbers, you'll receive a full refund or the option to move to another date at no extra cost.
Children's tickets are refunded under the same schedule as adult tickets, based on the original booking date.